Ocean Import Customer Services – Tilbury

  • Permanent
  • Tilbury
  • Posted 9 years ago

 

Global Freight Forwarder are looking to recruit an experienced Ocean Import Customer Service Executive to join their team based at their Tilbury office.

Duties will include:

  • Planning and arrangement of international consignments according to client instructions and requirements
  • Receiving of pre-advices and shipping documentation
  • End to end monitoring of inbound and cross trade movements.
  • Opening of files and issuing notices of arrival for Sea, Air, Road & Courier shipments + Cross-Trades.
  • Issuing customs clearance instructions and ensuring 100% compliance with AEO and customs policy
  • Booking of FCL and LCL deliveries, inclusive of merchant haulages
  • Day to day invoicing and job costing
  • Follow up of purchase orders/shipments
  • Communication with overseas offices/partners

The successful applicant will have the following skills / experience;

  • Dangerous Goods via Sea would be an advantage
  • Good telephone manner and customer service skills are essential
  • Attention to detail
  • Friendly, calm and professional manner
  • Ability to handle pressure and good time-management
  • Ability to adapt to change and work effectively as part of a team
  • Enthusiasm and self-motivated
  • FCL and LCL experience
  • Cross Trade experience.

Salary is 26K

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About Kirsty Gannon

Construction Recruitment Manager